Execution of a document on a quality evaluation procedure of the aid services sector.

The City Hall of Manlleu (Barcelona) set in motion the program “SAD Manlleu” (social services) with the scope of improving the quality of life of elder and disabled people by means of aid services. This study arisen from the worry of the City Hall by knowing the implications that the models of organization of the labour activity have on the efficiency of the social services.

Start date: 01/09/2004

Finish date: 01/12/2004

Financing: Ajuntament de Manlleu

Responsable researcher: Andreu Lope

Team: Francesc Gibert

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