The research is focussed on the processes of change in the management of human resources and its repercussions on industrial relations in the banking industry, exploring more throughly the new models of management known as “Human Resources Management”, without forgetting the strategies used to a lower production costs (low salaries, job instability).
The analysis is conducted in various countries and businesses with the purpose of demonstrating that industrial relations and the policies of human resources do not work in an autonomous way, but rather that the study of them should include wider social, economic and cultural structures. From this we can conclude that the practices and institutions of one country cannot be applied elsewhere without undergoing a process of adaptation.
In the Spanish case is possible to speak about accelerated changes, given that the search for improved competitivity has accentuated the role of human resources. These strategies are dualizing employment in the idustry in a sich a way that innovation in human resources is concentrated in the first sector (middle managers, technical specialists) provoking industrial disputes among some personnel.
Start date: 01/04/1994
Finish date: 01/06/1996
Financing: Sloan School of Management – Massachussets Institute of Technology
Responsable researcher: Fausto Miguélez
Team: Cecilia Castaño (coord.), Carlos Prieto, Patricia Ferrer, Clara Llorens, Joel MartÃ, Joan Miquel Verd, Enrico Mora
Documents and publications:
Miguélez, F. (1999): “Employment Relations in the Spanish Banking Industry: Big changes” a: VV.AA. From Tellers to Sellers: Changing Employment Relations in Banks, Cambridge Massachussets: MIT Press. (ISBN 0-262-18193-2)
